Official iOS Support

AI beauty Clock

Help for the image clock, Premium purchase, and Large Home Screen widget on iPhone and iPad. The app is available in English and Japanese.

Quick help

Add the Large Home Screen widget

  1. Purchase or restore Premium in the app.
  2. Tap Set Up Widget after Premium is active.
  3. Touch and hold the Home Screen, then tap Edit and Add Widget.
  4. Choose AI beauty Clock, select the Large size, and tap Add Widget.

Widget missing, stopped, or showing the wrong time

Open AI beauty Clock once, confirm the latest image appears, then remove and add the widget again. If needed, restart the iPhone or iPad and check that the newest app version is installed.

Restore Premium

Open the app menu and tap Restore purchases. Use the same Apple Account that made the original purchase and confirm that the device has an internet connection. Premium is a one-time, non-consumable purchase.

Ads still appear after purchase

Tap Restore purchases, wait for Premium to become active, and reopen the clock screen. If ads remain, contact support with the device model, iOS version, app version, and a screenshot.

Premium images are downloading

Keep the app open and connected to the internet during the initial download. The app shows preparation, download progress, and verification status. You can retry if the connection is interrupted.

Live wallpaper on iOS

The iOS version does not set a live wallpaper. Use the Large Home Screen widget to keep the clock and full portrait visible.

Contact

For a bug report, purchase issue, general feedback, or feature request, email Tatsuya Asano at i.ogami.0103@gmail.com.

Please include the device model, iOS or iPadOS version, app version, what you expected, what happened, and a screenshot when helpful.

Never send your Apple Account password, verification code, or a complete purchase receipt. Support does not need those details.

日本語サポート

大サイズのウィジェットを追加する

Premiumの購入または復元後、アプリの「ウィジェットを設定」をタップします。 ホーム画面を長押しし、「編集」→「ウィジェットを追加」→ 「AI beauty Clock」→大サイズ→「ウィジェットを追加」の順に選択してください。

Premiumを復元する

アプリのメニューから「購入を復元」を選択してください。購入時と同じApple Accountを使用し、インターネット接続をご確認ください。

ウィジェットが更新されない

一度アプリを開いて最新画像を確認し、ウィジェットを削除して追加し直してください。 改善しない場合は端末を再起動し、最新版のアプリをご利用ください。

お問い合わせ

不具合、購入、機能要望については i.ogami.0103@gmail.com までご連絡ください。端末、OS、アプリのバージョン、症状、必要に応じてスクリーンショットをお知らせください。